WhatsApp Sync Webhook

WhatsApp onboarding normally configures the webhook connection automatically. Use Sync Webhook only if the automatic setup fails or if you need to reconnect a disconnected webhook.

Sync Webhook

Reconnect Webhook Manually

Go to the WhatsApp List in SynoLink.
Find the relevant WhatsApp account and click Manage.
Click Sync Webhook.
Wait for the webhook configuration to complete.
Verify that the Webhook Health status shows Configured ✓.

Once the status is Configured ✓, your WhatsApp Business account is ready to receive messages again.